Quin
Quin set out with a bold mission: to disrupt the general practitioners software market by introducing innovative solutions to a space that had long been dominated by outdated, cumbersome packages. By integrating AI with thoughtfully designed interfaces, they aimed to simplify the lives of gp’s, automating and digitizing many of their daily tasks
quin.md
I joined Quin during a period of rapid growth, when multiple teams were expanding rapidly, each supported by a UX researcher, service designer, and product designer. The team I joined was tasked with developing a next-generation platform for gp’s. My primary responsibility was to design the user interface, utilizing an existing design system. I collaborated closely with a data analyst and a UX designer and also had many sessions with Quin’s in-house gp’s to grasp the complexity of their working processes and map out all the necessary functionalities.
My primary challenge was turning wireframes from the UX designer and data-driven requirements into fully functional prototypes, all the while adhering to the constraints of the design system. This process required constant iteration, presenting prototypes to stakeholders, gathering feedback, and refining the designs until all parties were satisfied. One of the most difficult aspects of the job was navigating the intricate functionalities of the system while ensuring compliance with NHG guidelines. GP systems are notoriously complex, and doctors have developed ingrained habits in using them. Any changes to the interface or workflows could easily cause frustration, so my goal was to innovate without overwhelming the user. I needed to display all essential information clearly, while subtly introducing smart interactions and improvements where possible.
Another key part of my role involved enhancing the design system itself. This required regular collaboration with the entire design team, iterating on the system to make it leaner and more consistent. One of the major challenges was that multiple teams were working on a variety of projects, all relying on the same design system. Each project had its own unique interface needs, and consolidating these diverse requirements into one cohesive system was no easy task. However, during my time at Quin, we made significant progress in streamlining the design system, making it more adaptable and efficient.
Overall, this experience was a incredible learning opportunity, offering insight into the complexities of working across multiple teams and the challenges of synchronizing efforts to achieve a unified design vision.
